Policy Holders
we're here to help

We provide free and impartial help – independent from the insurance industry – for your home, automobile and business insurance disputes

Our Process

Disputes between consumers and their insurance companies can often be quickly and easily resolved. Problems sometimes arise over a simple misunderstanding.

Our Member Companies

We are pleased to provide you with the following list of Canadian general insurance companies who are members of the General Insurance OmbudService.

Natural disaster support and prevention

If you have been impacted by a natural disaster (such as a tornado, wildfire, flood, ice or snow storm, etc.) and have an unresolved claim with your insurance provider, GIO is here to support you.