Policy Holders
we're here to help

We provide free and impartial help – independent from the insurance industry – for your home, automobile and business insurance disputes

Our Process

Disputes between consumers and their insurance companies can often be quickly and easily resolved. Problems sometimes arise over a simple misunderstanding.

Start a Complaint

Our experienced and courteous Consumer Service Officers will review your concerns and engage in a friendly and informal discussion aimed at guiding your issue toward resolution.

Our Member Companies

We are pleased to provide you with the following list of Canadian general insurance companies who are members of the General Insurance OmbudService.