Policy Holders
we're here to help

We provide free and impartial help – independent from the insurance industry – for your home, automobile and business insurance disputes

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Our Process

Disputes between consumers and their insurance companies can often be quickly and easily resolved. Problems sometimes arise over a simple misunderstanding.
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Start a Complaint

Our experienced and courteous Consumer Service Officers will review your concerns and engage in a friendly and informal discussion aimed at guiding your issue toward resolution.
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Our Member Companies

We are pleased to provide you with the following list of Canadian general insurance companies who are members of the General Insurance OmbudService.
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