Policy Holders
we're here to help
We provide free and impartial help – independent from the insurance industry – for your home, automobile and business insurance disputes
Our Process
Disputes between consumers and their insurance companies can often be quickly and easily resolved. Problems sometimes arise over a simple misunderstanding.
Our Subscriber Companies
We are pleased to provide you with the following list of Canadian general insurance companies who are subscribers of the General Insurance OmbudService.
News & Updates
Read the latest news from GIO as well as our monthly blog series written by the GIO team to help you better understand all things related to your insurance policies and processes, as well as answer some of your most frequently asked questions.
Natural disaster support and prevention
If you have been impacted by a natural disaster (such as a tornado, wildfire, flood, ice or snow storm, etc.) and have an unresolved claim with your insurance provider, GIO is here to support you.