Our knowledgeable staff can answer questions about your insurance policy and will ensure you get a prompt response to your insurance complaints.
The General Insurance OmbudService will be recognized as the destination of choice for complaint resolution for the General Insurance Industry, its customers, and Governments, by being a Centre of Excellence.
The General Insurance OmbudService mission is to provide consumers of car, home and business insurance in Canada with a cost-free, independent and impartial process to resolve their complaints.
To achieve our mission, we are committed to:
General Insurance OmbudServiceService de conciliation en assurance de dommages
4711 Yonge Street, 10th floorToronto, ON M2N 6K8Tel 1-877-225-0446Fax 416-299-4261
*Please note this is our mailing address only, we are not open for in-person meetings.
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