In order to better support consumers across the country, we are pleased to introduce our new monthly
blog. Written by General Insurance OmbudService (GIO)’s helpful Consumer Service Officers, the goal of our blog is to help you better understand all things related to your insurance policies and processes, as well as answer some of the insurance questions our team hears from Canadians every day.
When you are discussing your insurance policy and contract of insurance with your insurance provider, there may be a lot of terms that are new or confusing to you. To help you better understand some of the most common insurance terms, we’ve put together a list of definitions.
If you are like most people, insurance is something you struggle to understand. We can assure you that you are NOT alone. A lot of the calls we receive at the General Insurance OmbudService (GIO) are calls from consumers who are looking for information about the specifics of their policy.