Property Damage: Frozen Water
Property Damage: Frozen Water – The consumer noticed water on the door jamb of their main floor office and went to the attic to investigate the source of the leak.
Insurance and unseen water damage
The consumer noticed a crack to his kitchen island, so they removed the kick plate and found mold beneath the island.
Water Damage: Disconnected Drainage Pipe
The Consumer experienced property damage due to water loss caused by a disconnected drainage stack pipe behind the drywall.
Coverage for Lost Cell Phone
The Consumer believed that the claim for the loss of her daughter’s cell phone should be honoured by the Insurer. She wanted a full reimbursement for the cell phone because her credit card provided coverage for theft.
Camper or Trailer?
The consumer had a “slide-in” truck camper stolen from their backyard. It was recovered but was damaged. The insurer denied the claim.
Insurance deductible changes
Insurance deductible changes: Claim made for a broken security camera system for which he has “equipment breakdown insurance” under a commercial policy. Upon reporting the loss, he was told he has a $1000 deductible.