Coverage for Lost Cell Phone

The Consumer believed that the claim for the loss of her daughter’s cell phone should be honoured by the Insurer. She wanted a full reimbursement for the cell phone because her credit card provided coverage for theft.

Camper or Trailer?

The consumer had a “slide-in” truck camper stolen from their backyard. It was recovered but was damaged. The insurer denied the claim.

Insurance deductible changes

Insurance deductible changes: Claim made for a broken security camera system for which he has “equipment breakdown insurance” under a commercial policy. Upon reporting the loss, he was told he has a $1000 deductible.

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