GIO’s entire staff continues to perform our valued services to consumers – still currently from home – providing assistance, responding to questions, and replying to requests for information. GIO continues to follow all health and safety protocols in all the jurisdictions we operate in.
Has your COVID-19 business interruption insurance been denied? Canadian insurance companies have made a collective decision to deny business interruption insurance claims resulting from COVID-19 closures.
This issue is before the courts in each province. As such, GIO cannot assist with these claims until the courts have made their rulings.
For further help with these matters, we urge you to speak with a legal representative.
GIO remains committed to assisting consumers resolve their disputes where possible.
General Insurance OmbudServiceService de conciliation en assurance de dommages
4711 Yonge Street, 10th floorToronto, ON M2N 6K8Tel 1-877-225-0446Fax 416-299-4261
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