Flooding is the most common natural disaster in Canada and, according to the Government of Canada, the severity of floods is increasing. Floods can happen anywhere in Canada, at any time of year, and to anyone. No matter where you live, it’s important to take simple steps to protect your home and property against potential flood damage. It’s important to be prepared to minimize the potential damage, know what to do in case of an emergency, and know what help is available if your home, business, or automobile is damaged.
It’s important to always read your insurance policies, so you know what coverage you have before you need it. Many disputes arise because consumers believe their insurance policy covers something when it does not.
If you’re unsure if your insurance policy covers damage related to flooding, you can contact your insurer to have them confirm.
Start a claim by contacting your insurance company. Make sure you include as much detail as possible about the damage.
If your insurance company is a GIO member, you can find out how to submit a claim or contact them in our member directory
If you’re unhappy with the results of your insurance claim or have questions about the process, GIO is here to help. We offer free, independent and impartial help with your home, auto and business insurance disputes. Find out how to submit a complaint.
General Insurance OmbudServiceService de conciliation en assurance de dommages
4711 Yonge Street, 10th floorToronto, ON M2N 6K8Tel 1-877-225-0446Fax 416-299-4261
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