If you were impacted by flooding this spring and have questions or concerns about your business, auto or home insurance, GIO is here to help.
If you require the latest emergency information, please see the links below.
- Government of Manitoba Flood Information
- Government of Ontario Emergency Management: Floods
- Government of Quebec Flooding Resources
For more information on financial resources:
- Government of Manitoba disaster financial assistance
- Government of Ontario disaster recovery assistance
- Government of Quebec disaster related financial support
For more information on flooding and insurance see here.
GIO is an independent body set up to help Canadians find a fair resolution to disputes with insurance providers. GIO can provide advice on dealing with your insurance company as a first step. If you are not satisfied with the ultimate decision from your provider on your claim, GIO can help resolve your dispute.
If you’d like to submit a claim visit here.
FAQ
What is the cost to use GIO’s services?
All of GIO’s services are free of charge to any home, auto or business insurance policy holder of a member company. We offer services in both English and French, anywhere across Canada.
How and when can I make a complaint about an insurance claim related to the flooding?
Before we can review your complaint, you must first try to resolve the issue with your insurance company. Once you receive a Final Position Letter from your insurance company and you remain unsatisfied, you can bring your complaint to GIO for review.
Are you independent from my insurance company?
GIO is an independent organization with the sole purpose of helping Canadian consumers resolve disputes or concerns with their home, auto or business insurers, free of charge. Our employees are impartial professionals with experience in the insurance industry and related sectors, but with no direct ties to specific insurance companies or their boards of directors. We use our extensive experience and industry-related insight to work towards a fair solution between individuals and their insurance providers.
Photo: Serhii Tyaglovsky