If you were impacted by the wildfires and have questions or concerns about an unresolved business, auto or home insurance claim, GIO is here to help.
Staying Prepared:
Active wildfire map: Canadian Interagency Forest Fire Centre: Fire Map
Wildfires and Insurance Resources:
GIO: Wildfires: What you need to know and how to prepare
Insurance Bureau of Canada: Wildfires and Insurance
Insurance Bureau of Canada: Fire and Wildfire Protection
If you require the latest emergency information or province-specific support, please visit the links below.
British Columbia:
- Getting ready before a wildfire
- Current wildfire situation (map)
- Latest news and updates
- Funding for wildfire prevention
- Wildfire Response
Alberta
- Wildfire preparedness
- Wildfire prevention and mitigation
- Wildfire status and map
- Active emergency updates
- How we fight wildfires
Saskatchewan
- FireSmart
- Wildfire Smoke and Air Quality
- Active Incidents
- SaskAlert (Government of Saskatchewan’s emergency public alerting program)
Manitoba
- FireView 2026 (map of active fires)
- Fire Situation Reports and Updates
- Latest News and Wildfire Information
- Wildfire Evacuation Guidelines
- Resources, Factsheets and Links
Ontario
- Active wildfire map
- Forest fires updates
- Be FireSmart
- How to prevent forest fires
- Contact information
Québec
- Provincial Status Report (map of active fires)
- How to prepare for a forest fire
- Protecting your house and property
- Returning to your home following a forest fire
Newfoundland and Labrador
New Brunswick
- Wildfire dashboard (map of active fires)
- Returning home after wildfire evacuation
- FireSmart NB
- Wildfire prevention tips
Nova Scotia
Prince Edward Island
- Reporting Wildfires and Forest Fires
- Wildfire Prevention and Mitigation
- Wildfire Response in PEI
- FireSmart
Yukon
- Wildfire Hub (map of active fires)
- Communicating during emergencies
- Wildfire bulletins
- Firesmart Sites
- Managing Wildfires
Northwest Territories
- NWT wildfire update (map of active fires)
- Wildfire prevention and safety
- Prepare for wildfire with FireSmart NWT
- Wildfire operations
- Community Wildland Fire Protection Plans
Nunavut
- Nunavut Emergency Management
- Nunavut Fire Marshal’s office
- Fire Prevention: How to stay safe (Fact Sheet)
GIO is an independent body set up to help Canadians find a fair resolution to disputes with insurance providers. You must first try to resolve your dispute with your insurer, but if you are not satisfied with the ultimate decision from your provider on your claim, GIO can help resolve your dispute.
If you’d like to submit a claim visit here.
FAQ
What is the cost to use GIO’s services?
All of GIO’s services are free of charge to any home, auto or business insurance policy holder of a subscriber company. We offer services in both English and French, anywhere across Canada. GIO also offers on-demand translation services by phone for those who speak another language.
How and when can I make a complaint about an insurance claim related to wildfires?
Before we can review your complaint, you must first try to resolve the issue with your insurance company. Once you receive a Final Position Letter from your insurance company and you remain unsatisfied, you can bring your complaint to GIO for review.
Are you independent from my insurance company?
GIO is an independent organization with the sole purpose of helping Canadian consumers resolve disputes or concerns with their home, auto or business insurers, free of charge. Our employees are impartial professionals with experience in the insurance industry and related sectors, but with no direct ties to specific insurance companies or their boards of directors. We use our extensive experience and industry-related insight to work towards a fair solution between individuals and their insurance.
Photo: Maël