Helping you better understand your insurance policies

In order to better support consumers across the country, we are pleased to introduce our new monthly
blog. Written by General Insurance OmbudService (GIO)’s helpful Consumer Service Officers, the goal of our blog is to help you better understand all things related to your insurance policies and processes, as well as answer some of the insurance questions our team hears from Canadians every day.

What to expect

On a monthly basis, GIO will be publishing new blog posts in both English and French to answer
Canadian’s questions about their insurance including:

  • Insurance terms you need to know
  • How to understand your insurance policy
  • How to understand what coverage you have

Need help with your insurance?

GIO is an independent body set up to help Canadians find a fair resolution to disputes with insurance providers. GIO can provide advice on dealing with your insurance company as a first step. If you are not satisfied with the decision from your provider and you have completed the insurer’s complaint escalation process, contact GIO to see how we can help.

Find out how to contact us here.

If you’re looking for information specifically related to natural disasters, such as hurricanes, tornadoes,wildfires and flooding, visit our disaster portal here.

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